Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!
We have sought advice (and purchased items) on two occasions and have been delighted with the courteous and knowledgeable help we have received.
Very friendly and knowledgeable staff who are keen to help you. Highly recommend to all my customers.
Super helpful, super fast. Thank you.
Miles was most knowledgeable and gave excellent advice regarding the locking requirements we explained to him. He was most polite and engaged most personably with us as he explained his recommendations.
Excellent service at all times – Bath’s best shop!
Excellent communication and rapid delivery.
Hassle free and quick, how all online shopping should be!
Fast service, good communications, and staff were always exceptionally helpful on the phone. Thanks,
The items arrived in good order and quickly.
Good range of products. Fast delivery.
The website is easy to navigate and use. Communication by the seller was extremely good and I will definitely use TBKS again.
excellent quality and service
great thanks
Excellent quality brass well packaged and labelled. Will definitely order from you again
Fast delivery. Lock works well.
I was kept well informed when the goods were going to be delivered and they arrived in good order and well packaged.
Great stuff! Thank you.
Very helpful friendly service!
Very helpful and knowledgeable staff.
Excellent, knowledgeable service with a smile from Miles.
Very good service.
Polite attentive service. Quality advice, good use of product knowledge. On our last visit TBKS staff even re-opened (after closing time) to sort our problem – First class!
Excellent service.
Has been hard to find drawer pulls in unlaquered brass but these are. Nice and weighty and design just as I was looking for. Delivery was within 2 days.
Thank you
great speed of delivery and communication
More than happy with this product and it was delivered within a few days - couldn't have asked for more.