Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!
Fast and efficient service with a quality product
very good quick delivery
spot on matches all our square accessories in bathroom cheers Nigel
How refreshing to find a company prepared to go the extra mile! When my purchase arrived it was the wrong hand. I couldn't work out how to change it so I spoke to Matt. I returned the lock and he sorted it out for me and sent it straight back. It's now fitted and working as it should. Thanks so much!
How refreshing to find a company that really went the extra mile to assist me. The lock I bought was the wrong hand and I was unable to sort it out. I spoke to Matt and returned it to him where he resolved the problem and sent it back. Now fitted and working just as it should. Thanks so much!
EXPECTED SERVICE
EXPECTED SERVICE
everything was OK!
Products arrived in good time, as described and a fair price. I used them for a reproduction of a early Anglo Saxon shield which was found in Dover. The shanks lent themselves well to use as rivets which was a extra bonus.
Can't thank you enough. Despite not having in stock the original product we wanted they contacted us and sourced a replacement which was perfect.
Very pleased with the quality of the product. This is a company of long standing from which you can buy with confidence. Des
I'd already ordered some of these to go in our new hall and liked them so much that I ordered some more and they look great!
Easy to order and arrived on time. With my first order a couple of items were missing which was very promptly sorted after an email and very apologetic about it!
I haven't yet used these hooks but I'm sure they'll be great when they are in place!
Staff are extremely helpful, polite and easy to deal with. The goods arrived within the time parameters stated at the time the order was placed. A big thank you to all concerned.
Very helpful as they know their stuff, which is the kind of service, which makes you go back.
Very strong and can feel the difference to the standard latch and have withheld the little chaps pulling the handles..
Very good.
A good quality item backed up by a professional, friendly and very accommodating team.
