Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!

Long despatch time
15th March 2022

Given the above the service was excellent

Owlman1
Easy buy!
19th February 2022

The hardest part was making my mind up which finish I wanted. TBKS have a user-friendly and informative website and they processed our order efficiently and with a series of up-dates. Delivery was fast and the items were really sensibly packaged, to withstand anything a courier service might do with them. This was particularly welcome because deliveries to Belfast are often subject to very rough treatment!

Annie.given
Happy overall
14th February 2022

There were delays with my order but I was kept informed and I was given some compensation.

Andypalmer99
Helpful communication
12th January 2022

Some supply chain delays (out of company's control) but very helpful customer service .

Crompton.p
Good service
23rd December 2021

Good service

Ronjothomas
Perfect
13th December 2021

Perfect servis

Jakub.boruch
Speedy response - item arrived within 20 hours of ordering
04th November 2021

Speedy response - item arrived within 20 hours of ordering; and it was exactly what I required. I was able to fix the problem (of a broken latch in our home's lounge door) within 22 hours of actually discovering the problem.

Eurwyn46
Great products
30th September 2021

Great & efficient delivery of a quality product

Garry C
Fast and efficient service
02nd June 2021

Fast and efficient service ana top quality product

G.davies510
door stop
19th May 2021

very good quick delivery

Info
Outstanding Service
27th April 2021

How refreshing to find a company prepared to go the extra mile! When my purchase arrived it was the wrong hand. I couldn't work out how to change it so I spoke to Matt. I returned the lock and he sorted it out for me and sent it straight back. It's now fitted and working as it should. Thanks so much!

Malcieb
good
24th April 2021

EXPECTED SERVICE

Bero
good
24th April 2021

EXPECTED SERVICE

Bero
Recommended
22nd April 2021

everything was OK!

Inkamoniak
Good price, swift delivery as described.
25th March 2021

Products arrived in good time, as described and a fair price. I used them for a reproduction of a early Anglo Saxon shield which was found in Dover. The shanks lent themselves well to use as rivets which was a extra bonus.

Mdemedts
Great Customer Service
22nd February 2021

Easy to order and arrived on time. With my first order a couple of items were missing which was very promptly sorted after an email and very apologetic about it!

Gilljameson
Escutcheon
18th February 2021

Staff are extremely helpful, polite and easy to deal with. The goods arrived within the time parameters stated at the time the order was placed. A big thank you to all concerned.

Agkinsey
Rate the Service
12th February 2021

Very helpful as they know their stuff, which is the kind of service, which makes you go back.

Simonm_robinson
As one would expect
09th February 2021

Very good.

Njawood
Nice quality
13th January 2021

Good size and smart looking

Nigelkillick
Excellent service
21st December 2020

There was a small logistic issue and Helen was really helpful and responded in a short timeframe to give a solution.

Markbhatt
great
18th December 2020

Excellent service, thank you.

Sylvia.riding
lovely quality
18th November 2020

quick delivery, good choice and well finished product

Rachelethomas1
04th November 2020

Thank you for your efficient and quick full refund for my returned letter plate and thank you also for your earlier help with my order. It is so good to come across such friendly and efficient customer service from a supplier, I will have no hesitation in recommending your firm to others.

Colin
TBKS were extremely helpful and supportive
15th May 2020

Top marks!

Claytonmj
Very pleased
29th July 2019

Thank you for supplying our window furniture. We are grateful of your advice are very pleased with the products.

AmyS
Easy purchase
21st March 2019

Order processed promptly. No problems at all.

Jon.gray