Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!
How refreshing to find a company prepared to go the extra mile! When my purchase arrived it was the wrong hand. I couldn't work out how to change it so I spoke to Matt. I returned the lock and he sorted it out for me and sent it straight back. It's now fitted and working as it should. Thanks so much!
EXPECTED SERVICE
everything was OK!
Products arrived in good time, as described and a fair price. I used them for a reproduction of a early Anglo Saxon shield which was found in Dover. The shanks lent themselves well to use as rivets which was a extra bonus.
Easy to order and arrived on time. With my first order a couple of items were missing which was very promptly sorted after an email and very apologetic about it!
Staff are extremely helpful, polite and easy to deal with. The goods arrived within the time parameters stated at the time the order was placed. A big thank you to all concerned.
Very helpful as they know their stuff, which is the kind of service, which makes you go back.
Very good.
Good size and smart looking
There was a small logistic issue and Helen was really helpful and responded in a short timeframe to give a solution.
Excellent service, thank you.
quick delivery, good choice and well finished product
Thank you for your efficient and quick full refund for my returned letter plate and thank you also for your earlier help with my order. It is so good to come across such friendly and efficient customer service from a supplier, I will have no hesitation in recommending your firm to others.
Top marks!
Thank you for supplying our window furniture. We are grateful of your advice are very pleased with the products.
Order processed promptly. No problems at all.
Delivered on time and good price
Furniture worthy of a great sash window
Excellent product. Great customer service too.
Lovely product, good price and excellent service.
Arrived promptly and very helpful customer services .
Very helpful and quick delivery.
Prompt and efficient
Polite, helpful friendly staff on phone. Prompt despatch and delivery
I had to ring up before placing my order with an enquiry which was solved by a very friendly and helpful gentleman
Quick and efficient service
Easy company to deal with. Responds to emails quickly and efficiently.
