TBKS is totally committed to protecting the privacy of our visitors and customers. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you. TBKS is a registered data controller under the Data Protection Act 1998. Reg number Z7429333.
When you place an order with us, we will ask you for some details, including address, telephone number and email address. If you would like to receive further communication or updates from us, please visit “Your Account” and follow the instructions to your account.
We will not rent or sell your personal information to any third party ever. We do not believe that making money from selling the information we collect, as a result of serving our customers is in any way ethical.
We may need to call you on the telephone number provided, this will only be in connection with a current order / enquiry, to keep you informed of delivery times or stock shortages.
Checking Your Details
If you wish to verify the details you have given to TBKS you can do so by contacting us by email, or telephone. We may ask for proof of identity before we reveal information. This proof will take the form of the email address and password submitted when you registered.
What are cookies? Cookies are tiny text files stored on your computer, phone or tablet when you visit certain web pages. Session cookies are deleted when the session ends. Persistant cookies have a date they expire or are removed by the user.
You may browse our website with cookies disabled but if you wish to register, request a catalogue or make an order you will require cookies to be enabled.
These cookies help us to measure and analyse how our customers use the website and interact with various elements of it. This tracking is anonymised but it might, in rare cases, be possible to identify you. However, this information is never shared with third parties or used for marketing and advertising.
Each browser has details in its help section on how to manage cookies.
Third party cookies. We do use third party cookies from Google Analytics. We do not have any control over these, so if you wish to know more please see Google Cookies.
Newsletter & Marketing
We will send you product updates via email if you have agreed for us to do so. To stop receiving these messages you can click the unsubscribe link in the email, login to your account or contact our customer services.
We are always pleased to hear from our customers . We are always grateful for the time you spend providing us with the information we need to keep our customers informed and satisfied. We want you to return to our site and recommend us to your friends and colleagues. If you have any questions or feed back about this statement please contact our customer services who will be delighted to answer any questions.