Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!
Super helpful, super fast. Thank you.
Miles was most knowledgeable and gave excellent advice regarding the locking requirements we explained to him. He was most polite and engaged most personably with us as he explained his recommendations.
Excellent service at all times – Bath’s best shop!
Excellent communication and rapid delivery.
I've had trouble finding new equivalents to replace the original Victorian door latches in my house; the usual DIY stores have nothing similar. These products are perfect and matched the existing lock and handle holes perfectly without me needing to make any changes. Would thoroughly recommend.
Hassle free and quick, how all online shopping should be!
The hook is very sturdy. Only gripe is that the provided screws are rather puny and likely to rust
Fast service, good communications, and staff were always exceptionally helpful on the phone. Thanks,
The items arrived in good order and quickly.
Good range of products. Fast delivery.
The website is easy to navigate and use. Communication by the seller was extremely good and I will definitely use TBKS again.
This sash fastener is a very well made and finished item. Although you can buy similar for around £6 - 7, the quality of this particular one shines through. However, I have deducted one star due to the following niggle on two of my catches. Where the claw attaches to its base by a rivet which allows the claw to pivot around it, the rivet protruded too far through the base by some 1.5 mm, meaning that the claw assembly could not lay flat on the sash. I had to use a countersink drill to make a shallow hole in the top of the sash to accommodate the overlong rivet to overcome this. A small problem agreed, but on catches costing nearly £30 each, I don't expect to encounter any problems whatsoever. .
excellent quality and service
good quality product and promptly dispatched, thanks.
great thanks
Excellent quality brass well packaged and labelled. Will definitely order from you again
Fast delivery. Lock works well.
I was kept well informed when the goods were going to be delivered and they arrived in good order and well packaged.
Great stuff! Thank you.
Very helpful friendly service!
