Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!
Very helpful and knowledgeable staff.
These handles are difficult to find so I was pleased to discover them at TBKS. Sadly they only had one and I had to wait 5 weeks for supply and delivery. I was kept informed well and they arrived as promised. They are of very good quality and will last a lifetime so I guess the price reflects this.
Excellent, knowledgeable service with a smile from Miles.
Very good service.
We used this as a ring at the top of a tall sash window to either hang a curtain from or pull down with a pole. It's slightly smaller than the ones on the neighbouring windows, hence 4 stars rather than five, but I think it will do the job.
Polite attentive service. Quality advice, good use of product knowledge. On our last visit TBKS staff even re-opened (after closing time) to sort our problem – First class!
Excellent service.
Product arrived very quickly and was exactly what we were looking for. excellent choiuce of products and very simple to order. Would definately come back again in future.
Has been hard to find drawer pulls in unlaquered brass but these are. Nice and weighty and design just as I was looking for. Delivery was within 2 days.
has been hard to find this type of drawer pull in unlaquered brass but these are hooray, nice and weighty and design just what i was looking for. delivered in 2 days.
Thank you
Very pleased with this latch that is a high quality item. When opened up (to change the direction of the latch) it was good to see parts made of solid brass. I imagine/hope it will last for many years of service.
great speed of delivery and communication
More than happy with this product and it was delivered within a few days - couldn't have asked for more.
Service and products always great!
Fitted as a condition of my insurance policy, so I was concerned that window locks would look out of place on my new hardwood framed window with period ironmongery. These fit in well, are unobtrusive and didn't break the bank. Job done.
And quick service
I have been a customer for 32 years and have always experienced first class customer service from courteous and helpful staff. The products are excellent too.
Very helpful, thanks.
Arrived quickly even though web site indicated I had ordered more than the number in stock
Excellent service. Nothing too much of a problem and found the right product for us. Level of knowledge beyond what we had expected. Would definitely recommend.
Very good service.
Delivered promptly, a well priced, good quality item.
Excellent service. Miles quickly understood what we needed and what we liked (as well as we didn’t like). He then guided us through to ensure we had everything required. We will undoubtedly return.
Over 2015 we built a new house; your counter staff and overall service were excellent in every way. Door fittings, door stops etc have all come from TBKS.
