Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!
Fantastic - Both service and products. A one stop shop that we will definitely be recommending. Thank you.
A wonderful shop with stock, advice and knowledge. The ability to talk through options, touch and see items then purchase from stock most of the time. Thank you for not moving to only online.
We visited the showroom on Monday and met with Miles who was incredibly helpful and knowledgeable across the entire range. Excellent service!
Just a short note to say thanks for your assistance on the replacement ironmongery to my front door. It turned out pretty well.
My contractors were most impressed. Thanks a million
Excellent, courteous service.
I was served by Miles who was helpful and knowledgeable. He gave very useful advice on what I needed, prices and lead times. I will definitely be back.
Excellent, knowledgeable. Delivered with a smile. Thank you.
Fragrant and friendly as always without fail. Always find a solution!
Thanks very much for your prompt response and great customer service.
I have used TBKS for many years and received fantastic service. TBKS have provided me with sound advice on ironmongery product selection, efficient delivery and after sales have all been excellent – Thank you.
Thank you very much for sending a longer spindle for our door handles we purchased. It has fixed the problem!
It’s a pleasure to deal with people who know all about the product and will take pains to solve your problem.
We were clueless and received invaluable advice from TBKS!
We received knowledgeable and helpful advice concerning the options available in meeting our requirements for replacing window fitments and door handles. Our questions were answered fully. Excellent experience.
Excellent advice, very professional. Good range of product knowledge. Friendly and helpful, especially for first time ironmongery buyers.
The service provided by Matt has been exemplary. Very knowledgeable, friendly and professional, Always kept in touch.
Ordered my choices, informed there would be a 6 week delivery period, since I wanted a quality British product I was prepared to wait, thrilled the delivery was in 3 weeks, and loved the quality. People I spoke with were very helpful and called me back straight away. All in all I highly recommend the company and the product
Very happy with both product and service.
