Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!
A bit more expensive that the rubbish provided by some other companies. You get what you pay for. Excellent latch.
Perfect for our outdoor centre bedroom doors
The staff was very helpful and answered all my questions in a timely manner
Good quality item which will probably outlive the rest of the gate
Bought this to replace my Mum's door handle of the same make, and it works perfectly, no complaints at all.
I live in the US, but TBKS made ordering and shipping this item very easy, and I received it in a timely manner. The product itself is a very had to find item, but is exactly as described and is very good quality.
Good choice and speedy efficient delivery. Just what we needed. Thank you
A real top quality product and outstanding customer service - very happy indeed
Escutcheon was excellent unfortunately one screw head sheared off on insertion.
Just right to replace missing handles in our Georgian home
No point in having a smart new letter plate without the cover. Just the final detail we needed.
Delighted with our decision to go for this timeless design and size, and polished nickel finish, rather than retain original small letter plate for our new front door, which replicates 1930's timber original and retains stained glass panels.
Handsome, traditional, solid.
Excellent, well designed and well finished..quality product.
Quality item, fast delivery, well packaged. Overall really great shopping experience, I would highly recommend.
Ordered at the weekend and received mid week. Fantastic.
A more or less perfect fit into the existing recess in my wooden door; I only had to shave off a millimetre depth of wood with a rasp (top and bottom only) of the existing round hole where our previous (now broken) latch had sat. Then the new unit just slipped into place, and perfectly matched the alignment for both side door-handles' connecting square axle. The replacement job was so simple and hassle-free to accomplish. I thought the packaging and postage cost was just minutely expensive - being more than twice the cost of the unit itself. I should really have ordered two or three of the units, for the same P&P charge, and keep the others as spares for the next time I might need them. By comparing the new with the 'old' unit, I was able to discover that the old one had suffered a snapping off of a key metallic 'shoulder' distance-piece lug, rendering the unit nonfunctional for freeing the latch so that the door could be opened. O good mechanical design, however.
Very well made and well packaged item complete with chromed metal screw caps for the retaining screws. Not complicated to fit (there are no instructions) but you may well need to cut the retaining screws to length. For that you will need to confident with a hacksaw and basic measuring.
Great quality solid British made lock, in a nice compact size. Perfect for what I needed.
Cranked door handle. Excellent product. fantastic delivery.
We have a new front door but did not like the interior look of the letter door. This makes a very smart door from the inside too.
