Zoo Horizontal Euro Profile Lock

£22.55 ex VAT £27.06 inc VAT


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Lead Time On Average: 1 - 2 Working Days
Code: ZO492
Manufacturer Code:

Zoo Hardware 6-inch bolt through mortice horizontal euro cylinder profile sash lock

Delivery Policy

Mainland UK Delivery Rates

Delivery Option Transit Time Tracked Signed For Cost
Orders Up To £10 ex VAT Second Class No No £4.50 (inc VAT)
Standard (Orders less than £75) Next Day Delivery Yes Yes £7.50 (inc VAT)
Standard (Orders over £75) Next Day Delivery Yes Yes FREE
Standard Next Day Delivery (before midday) Yes Yes £20 (inc VAT)
Click & Collect In Bath Store N/A N/A FREE

International Delivery

Delivery Option Transit Time Tracked Signed For Cost
International Delivery (Worldwide) Depends on location TBC TBC Quoted per order

How To Order: To obtain a quote for international delivery, place your order as usual and click 'Request a quote' at checkout. We will obtain a quote and be in touch to discuss the delivery price and take payment.

All international deliveries will be charged at cost. We will attempt to find the most economical method to deliver the goods in a safe and secure manner.

You, the Customer, may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary widely from country to country and we recommend you contact your local customs office for further information.

How quickly will my order arrive?

Our aim is to dispatch all orders placed before 2pm within 2 working days. Any orders placed after that time will be processed on the next available working day. This excludes Weekends and Public Holidays. Please bear in mind our stated lead times when placing your order.

"In Stock" means the product is carried in stock at TBKS or at works.

We will send you a notification email when your order has been dispatched with an expected delivery date depending on which service you have selected.

During extremely busy periods dispatch times may increase by up to one day.

How can I track the status of my order?

You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.

Any orders sent using our courier service can be tracked online using the tracking number you will receive. Our courier will send updates on your delivery via text/email, including a date/time window for delivery. You can also change this delivery window, pick up the parcel from an approved point or specify delivery to a neighbour.

What days will my order be delivered on?

Our couriers deliver between 08:00 at 17:00 Monday to Friday.

Collect in person

You are able to collect your order from our premises by choosing the relevant option at the checkout. At this point delivery charges will be removed. You can collect your order from:

TBKS Architectural Ironmongery Ltd,
2 Ashmans Yard,
Locksbrook Road,

Returns Policy

If you change your mind you may cancel your unfulfilled Order at any time. Once the Order has been fulfilled you may cancel at any time up to 14 days, from the day after you receive your goods. The item must be returned to us within 30 days of dispatch. You must contact us before returning your order.

  • For Stocked Products you do not need to give us any reason for cancelling your Order nor will you have to pay any penalty. 
  • For Non-Stocked Products TBKS will apply a 25% restocking charge.

If you change your mind or wish to cancel your Order you must notify us by email making it clear you no longer require the goods.

If you have received the goods before you cancel your Order once we have been notified you must print a Returns Note from the TBKS Website which you must include with the returned goods. The Returns Note will make clear the return address which you must return at your own cost and risk.  

Once the goods in question are returned by you, and received by us, in the condition they were in when delivered to you we will re-credit your account within 14 days.

If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

Your right to cancel an Order does not apply if the goods you have ordered are bespoke items.

Our return address is:

TBKS Architectural Ironmongery Ltd
2 Ashmans Yard
Locksbrook Road

Faulty/Damaged Goods

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify the problem to TBKS within 10 days from the day you received the goods.

If you notify a problem to us under this condition, our only obligation will be, either:

  • to make good any shortage or non-delivery;
  • to replace or repair any goods that are damaged or defective; or
  • to refund to you the amount paid by you for the goods in question in whatever way we choose.

Please do not return a damaged order to us without contacting us first.

Please check your order before you sign for it from the courier. If the item is faulty or damaged in any way, please do not sign for it and the courier will return the item to us. We will then send a replacement item out as soon as possible.


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