Here at TBKS we're hugely proud of our customer service and attention to detail. But don't take our word for it - hear what some of our customers have to say!

17th January 2017

Miles was most knowledgeable and gave excellent advice regarding the locking requirements we explained to him. He was most polite and engaged most personably with us as he explained his recommendations.

Sarah
Excellent
12th January 2017

Excellent service at all times – Bath’s best shop!

Christine
Just what I wanted
10th January 2017

Excellent communication and rapid delivery.

Bruno
Perfect
03rd January 2017

Hassle free and quick, how all online shopping should be!

Catfordmartin
Excellent service - staff went above and beyond what was expected
25th November 2016

Fast service, good communications, and staff were always exceptionally helpful on the phone. Thanks,

Edburns000
Quick adn efficient service
18th November 2016

The items arrived in good order and quickly.

Guionbrown
Service very good.
10th November 2016

Good range of products. Fast delivery.

Colinjb
Excellent service.
04th November 2016

The website is easy to navigate and use. Communication by the seller was extremely good and I will definitely use TBKS again.

Philcr13
very good
31st October 2016

excellent quality and service

Angela.hamer01
easy and quick thanks
28th October 2016

great thanks

Treehouse
great product
22nd October 2016

Excellent quality brass well packaged and labelled. Will definitely order from you again

Phileglin
Efficient service, good quality product
11th September 2016

Fast delivery. Lock works well.

KW
Quick and efficient
27th July 2016

I was kept well informed when the goods were going to be delivered and they arrived in good order and well packaged.

Guionbrown
Good
09th June 2016

Great stuff! Thank you.

Mark-lley
Friendly Service
31st May 2016

Very helpful friendly service!

Anonymous
Very Helpful
19th May 2016

Very helpful and knowledgeable staff.

Helen Morgan
Knowledgeable Service
10th May 2016

Excellent, knowledgeable service with a smile from Miles.

Tony Curtis
Quality Service
04th May 2016

Very good service.

Eric Gardner
Quality Advice
05th April 2016

Polite attentive service. Quality advice, good use of product knowledge. On our last visit TBKS staff even re-opened (after closing time) to sort our problem – First class!

Philip Lloyd
Great Company
22nd March 2016

Excellent service.

Jeff Watkins
Good quality
08th March 2016

Has been hard to find drawer pulls in unlaquered brass but these are. Nice and weighty and design just as I was looking for. Delivery was within 2 days.

SKM
Great service
07th March 2016

Thank you

Online
Brilliant!
07th March 2016

great speed of delivery and communication

Ruth.aldous
Great product and great service
02nd March 2016

More than happy with this product and it was delivered within a few days - couldn't have asked for more.

Alan
Great Products
02nd March 2016

Service and products always great!

Gail Thorpe
Exactly as described
29th February 2016

And quick service

Abigail.bernard015
First Class Service
15th February 2016

I have been a customer for 32 years and have always experienced first class customer service from courteous and helpful staff. The products are excellent too.

Mr D J Swainson